D&V Appliance Repair – Orange County

Frequently Asked Questions

We repair refrigerators, ice makers, freezers, washers, dryers, ovens, ranges, stoves, cook tops, microwaves, dishwashers, vent hoods, wine coolers and other residential appliances.

Service call fee is a fee charged for trip to your residence to make diagnostic of your broken appliance and present you a written estimate fro repair. Amount of this fee will be deducted from you total invoice upon your agreement to do repair with us.

We charge Service Call Fee in amount $95.00 for any residential appliance. If you have more then one appliance at the same household then Service Call Fee for the first appliance will be $95.00 and for each additional appliance – $50.00. The fee includes both the diagnostics and estimate. Amount of this fee will be deducted from you total invoice upon your agreement to do repair with us.

We are sure in our knowledge and our experience and we offer up to 5 years warranty on most of installed parts and 30 days warranty on labor

Our vans are fully stocked with genuine factory parts for repair of any complexity. But it’s impossible to stock all the parts existing on the market in one van. For some repairs we do need to order additional parts. In this case the repair will be completed upon arrival of the ordered parts which usually takes 3-5 business days.

After your service request we will schedule an appointment the same day or next day within a two or three hour window for your convenience. We will also let you know that the technician is on his way, approximately 15- 30 minutes before his arrival.

We can help by giving the unit a full diagnostic check to see if your appliance is worth a repair. Most of our technicians have years of previous experience and can easily estimate if the cost of the repair is a better value than replacing the unit.

We accept following types of payments: credit and debit cards, personal and company checks and cash.

Our usual hours are Monday-Saturday from 8 am to 9 pm. Our technicians are also available for emergency repair services during late night hours, weekends and holidays at no extra charge for our customers. Just give us a call and we will schedule an appointment for the most convenient time for you.

No, we don’t. We are appliance repair company and this is the only business activity we are engaged in. And we don’t have any information about other companies selling and buying used appliances

Unfortunately, we can’t. For any repair job we do, we use only factory parts from our reliable suppliers. We can’t perform any repair job with parts bought from a third-party sellers or manufacturers.

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