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Refrigerator diagnostic and repair tips

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Refrigerator diagnostic and repair tips

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Rating 4.2

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Diagnostic Fee

Service Call Fee for All appliances -

$95

service call fee is waived with repair

Additional appliance on the same address -

$50

diagnostics fee , waived with repair

Refrigerator diagnostic and repair tips

The refrigerator is one of the most vital appliances in your kitchen. It’s convenient and efficient, and any breakdown will lead to so many things not working properly in your kitchen area. Therefore, it’s essential to know how to take good care of it to serve you better for long periods of time.
Although we are one of the top’s specialized refrigerator repair companies, we also support our customers to understand how certain components of the fridge work and what are the best practices when it comes to its maintenance and help them in avoiding unnecessary refrigerator repair calls.

Refrigerator diagnostic and repair tips

One of the common problems is that the refrigerator does not cool enough or at all. To fix this problem you can check the power plug, adjust the thermostat, clear the inside vents, check the mechanism underneath, inspect the door gaskets, create more space inside your refrigerator, and/or check the door switch.

Adjusting the thermostat – The average lifespan of a refrigerator is 17 years, and most people never think about the temperature settings. Knowing the optimum temperature for your refrigerator will ensure the unit it’s operating at maximum efficiency. The optimum temperature for most refrigerators is between 35° and 38°F. Anything above this temperature is considered unsafe for your food because it promotes bacteria growth. Place a thermometer inside the door of your refrigerator to easily monitor its temperature and adjust accordingly for maximum efficiency.

Clearing the inside vents – In order to fix this and allow the colder air to flow again, you need to find the vents in the freezer and refrigerator first. Once you’ve located them, remove anything that might be blocking them.

Checking the mechanism underneath your unit – There is where the fan, coil, and compressor are located, and one of these parts may be dirty or out of position. To fix this, turn off your refrigerator, use a soft brush vacuum cleaner to get the dirt out of the components, and then switch it on. Clean it gently to avoid damaging the coils!

Inspecting the door gaskets – These help in containing the fresh air inside the refrigerator. If they are not in the right position or are dirty, cool air might leak outside. Put them in place and/or clean them with a bleach solution. If this doesn’t help, consider replacing them.

Checking the door switch – Press the switch on the door; if the light goes off, your unit it’s functioning properly. If the light doesn’t go off, you might need to fix the door switch.

If any of these tips doesn’t work, it’s time for you to call for our refrigerator repair services!

Another common problem is water leaking on the floor. This can be caused by a blocked defrost drain or a clogged/frozen water supply. The defrost drain is located in most units on the back wall inside the freezer. If the draining hole is frozen, use warm water from the inside to defrost it, and then remove the clog by using a pipe cleaner or any other long, thin instrument. Another way of fixing it is to locate the defrost drain hose that is in the back of your unit, and remove the clog that is blocking your valve manually. Wash the rubber valve of the defrost drain hose with soap and hot water.

If your refrigerator has an ice maker and a water dispenser, then a clogged or frozen water supply may cause the water leaking. To fix this, unplug your unit and locate the shut-off valve, which in most cases is located underneath your kitchen sink, behind or below the refrigerator. Once you close the valve, check for any problems in the water supply line. If you find any issues, you need to replace it! If the situation is beyond your expertise, call our refrigerator and ice maker repair technicians!

Another issue that our customers encounter is that their unit is cycling too often, causing their energy bill to run high. This can happen for two reasons – a buildup of dirt around the condenser coils or your fridge temperature is set too low.  As I mentioned above, turn off your refrigerator, use a soft brush vacuum cleaner to get the dirt out of the components, and then switch it on, or adjust the temperature accordingly.

What you do if the fresh food compartment is warming up. In most cases, this is caused by an airflow problem. The cold airflow from the freezer to the fresh food compartment is done by an evaporator fan through a diffuser, which can be located at the back of the fresh food compartment. If you can hear the fan or feel the cold air blowing, but the fresh food compartment is still warming up, your diffuser might be clogged with ice due to the door being left open for too long. Unplug your refrigerator, defrost it, and then plug it again.
If you can’t hear the evaporator fan running normally at all, you’ll probably need to buy a new motor for it.

What to do when the refrigerator is freezing your food. This problem is mainly caused by the temperature control thermostat. Test if the thermostat is working properly by rotating it from the lowest level to the highest level. • If you hear a click the thermostat is working properly, but the temperature was set too low. Adjust accordingly. • If you don’t hear a click, it is time to replace the thermostat.

During the life of a refrigerator, you may encounter many problems. These were just the common issues most customers meet. The most serious problems should be left in the hands of experts. For any professional advice regarding your refrigerator repair, freezer repair, or any other repair, give us a call at 714-204-3140 or schedule an appointment online. D&V Appliance Repair is at your disposal from 8:00 AM to 9:00 PM every Monday through Saturday, and on-call after our normal scheduled hours for emergency repair services, including weekends.

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Service & Repairs

Refrigerator

Learn More About Refrigerator Repair in Orange County

Repair Refrigerator
Refrigerator

Freezers

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Repair Freezers
Freezers

Microwaves

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Repair Microwaves

Wine Coolers

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Repair Wine Coolers

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Repair Ranges
Ranges

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Repair Cook-Tops
Cook-Tops

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Repair Ovens

Dishwasher

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Repair Dishwasher

Washers

Service & Repairs

Repair Washers

Dryers

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Repair Dryers
Dryers

Ice Makers

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Repair Ice Makers
Ice Makers

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Frequently Asked Questions

What kinds of appliances do you repair?

We repair refrigerators, ice makers, freezers, washers, dryers, ovens, ranges, stoves, cook tops, microwaves, dishwashers, vent hoods, wine coolers and other residential appliances.

What is service call fee?

Service call fee is a fee charged for trip to your residence to make diagnostic of your broken appliance and present you a written estimate fro repair. Amount of this fee will be deducted from you total invoice upon your agreement to do repair with us.

How much is a service call fee?

We charge Service Call Fee in amount $95.00 for any residential appliance. If you have more then one appliance at the same household then Service Call Fee for the first appliance will be $95.00 and for each additional appliance – $50.00. The fee includes both the diagnostics and estimate. Amount of this fee will be deducted from you total invoice upon your agreement to do repair with us.

Do you provide any warranty on performed repair service?

We are sure in our knowledge and our experience and we offer up to 5 years warranty on most of installed parts and 30 days warranty on labor

Do the technicians carry with them all the needed part to repair my appliance?

Our vans are fully stocked with genuine factory parts for repair of any complexity. But it’s impossible to stock all the parts existing on the market in one van. For some repairs we do need to order additional parts. In this case the repair will be completed upon arrival of the ordered parts which usually takes 3-5 business days.

How will I know when the technician arrives?

After your service request we will schedule an appointment the same day or next day within a two or three hour window for your convenience. We will also let you know that the technician is on his way, approximately 15- 30 minutes before his arrival.

Repairing vs buying an new appliance, how can I make a right decision?

We can help by giving the unit a full diagnostic check to see if your appliance is worth a repair. Most of our technicians have years of previous experience and can easily estimate if the cost of the repair is a better value than replacing the unit.

What are the payment options?

We accept following types of payments: credit and debit cards, personal and company checks and cash.

What are your hours?

Our usual hours are Monday-Saturday from 8 am to 9 pm. Our technicians are also available for emergency repair services during late night hours, weekends and holidays at no extra charge for our customers. Just give us a call and we will schedule an appointment for the most convenient time for you.

Do you sell of buy used appliances?

No, we don’t. We are appliance repair company and this is the only business activity we are engaged in. And we don’t have any information about other companies selling and buying used appliances

I have bought a part for my refrigerator (dryer, washer) through the Internet, can you please help me to install it?

Unfortunately, we can’t. For any repair job we do, we use only factory parts from our reliable suppliers. We can’t perform any repair job with parts bought from a third-party sellers or manufacturers.

How long does a typical appliance repair take?

Simple issues (e.g. thermostat reset, door seal replacement, clogged drain) can often be resolved in 30–60 minutes.

Moderate repairs (e.g. replacing a control board, fixing wiring, swapping out a motor) usually take 1–2 hours.

Major repairs or sealed-system work (e.g. compressor replacement, refrigerant recharge, complex diagnostics) may take 5–8 hours or more, especially if the unit is built-in and requires total disassembly to access internal components.

What areas do you serve?

Our service area covers all of Orange County, California, including:

Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Tustin, Villa Park, Westminster, and Yorba Linda.

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